We offer comprehensive telecom consulting.

 

E-Rate & Cybersecurity Pilot Program Consulting

 

We assist schools and districts, Pre-K and Head Start programs, and libraries to apply for the E-Rate program (both Categories One and Two). With the expansion of E-Rate funding in 2024 to the other Learn Without Limits initiatives, we will continue to assist schools and libraries with their applications for bus Wi-Fi and at-home student hotspots.

E-Rate is designed to help schools and libraries improve access to high-speed Internet and wireless networking technology through reimbursements for these expenses. By making these expenses more affordable, E-Rate aims to close the digital divide and bring more equitable broadband access to all schools and libraries.

We leverage our extensive telecommunications backgrounds to ensure that clients are maximizing their funding to meet their needs, whether it be supporting digital-learning classrooms, online testing, or learning collaboration tools.

For California-based clients, we can assist with securing discounts for those already approved for the California Teleconnect Fund (CTF). CTF provides discounts to K-12 schools, libraries, community colleges, government-owned hospitals and health clinics, and community-based and healthcare organizations of up to 50% on eligible advanced telecommunications services.

Learn more about E-Rate.

HWC Consultants is a member of the E-Rate Management Professionals Association (E-mpa).

In addition, we can assist clients with their 2024 Schools and Libraries Cybersecurity Pilot Program applications as well.

Learn more about the Cybersecurity Pilot Program.

 
 

Telecom Expense Management

 

Whether you’re a small or large business, nonprofit, or anything in between, our Telecom Expense Management service helps clients to significantly reduce their telecom expenses for services such as cellular, landline, Voice Over IP (VoIP), Internet, and Wide Area Networks (WANs).

Our service provides you with:

  • Inventory: What services do you have and what are you paying? We build an inventory of every service that you have in easy-to-understand reports, so you can fully understand what you’re paying for and why—without confusion.

  • Analysis: How are you using these services? We give you usage statistics to identify how to optimize existing services and eliminate unneeded ones.

  • Optimization & Recommendations: What can you do to streamline, modernize, and cut costs? We offer recommendations for how to proceed, including account-level changes.

  • Implementation: How can you put it into effect? We can project manage your phone system migrations; new service implementations; legacy system removal, etc.

On average, our Telecom Expense Management service produce savings of 25% or more for our clients.

 
 

Telecom Assessments and Project Management

 

We manage technically complex telecom projects, both small and large, on behalf of our clients. Our process often looks like this:

  • Conducting assessments / needs analyses to identify technology solutions (i.e., VoIP, WANs, Wi-Fi, Internet, etc.) that are the right fit and within budget.

  • Creating Requests for Proposals (RFPs) that connect clients to the industry’s best service providers.

  • Reviewing bids and making recommendations according to our clients’ needs and requirements.

  • Overseeing project implementation from start to finish, including developing timelines and task lists, critical path reviews, and contingency plans for seamless delivery.

  • For phone service selection: project management services related to number porting; service provider integration; data network integration; installation; programming and placement; test, turn-up and acceptance; and cancellation with previous providers.


Contract Negotiation Service

 

We work with a wide range of telecommunications service providers to negotiate the best contract pricing and terms for our clients. We know what clients should be paying for services and how to best advocate for them. As independent and objective consultants, we are not compensated by any vendor, manufacturer, or service provider; our sole focus is to provide recommendations that are in the best interests of our clients.